Michael zur Muehlen

Associate Professor

School: School of Business

Building: Babbio Center

Room: 426

Phone: (201) 216-8293

Fax: (201) 216-5385

Email: mmuehlen@stevens.edu

Website

Education
  • PhD (2002) University of Münster, Germany (WWU Münster) (Information Systems (Dr. rer. pol.))
  • MS (1997) University of Münster, Germany (WWU Münster) (Information Systems)
Research

- Business Process Innovation
- Digital Transformation of Organizations
- Process Analytics, Monitoring and Controlling
- Enterprise Architecture Modeling, esp. Integration of Rules and Processes
- Information Technology Standardization

General Information

Michael zur Muehlen is Associate Professor of Information Systems. His work focuses on operational excellence, digital transformation, and the future of work.

Michael joined Stevens as Assistant Professor in August, 2002, became Associate Professor in September 2009. He led the Information Systems program from 2012 to 2018 and served as Associate Dean of the Graduate Enterprise from 2013 to 2020. As Associate Dean Michael was responsible for academic oversight, development and growth of thirteen graduate programs in the School of Business at Stevens, growing them from 862 to over 1500 students. Under his tenure the School of Business integrated the Financial Engineering and Financial Analytics programs, and launched the MS in Finance and the Analytics MBA. In addition, Michael founded the award-winning graduate program in Business Process Management & Service Innovation.

Prior to his appointment at Stevens, Michael was a senior lecturer at the Department of Information Systems, University of Muenster, Germany, and a visiting lecturer at the University of Tartu, Estonia. Michael is an accomplished expert in Business Process Innovation and has led numerous reengineering projects in the financial services, manufacturing, and public sector both nationally and internationally. From 2008 to 2012 he served as an advisor to the Chief Architect and Chief Technology Officer of the U.S. Department of Defense's Business Mission Area in the office of the Deputy Chief Management Officer.

An active contributor to standards in the BPM area, Michael is a fellow of the Workflow Management Coalition and responsible for the WfMC Business Process Analytics Format specification. His research has been funded by the Department of Defense, SAP Research, the Australian Research Council, and private sponsors. Michael has presented his research in more than 20 countries. He is the author/editor of two books on workflow-based process controlling, numerous journal articles, book chapters, conference and working papers on workflow and process management.He serves on the Steering Committees of the International Workshop on Business Process Intelligence, and the International Workshop on Business Process Design. Michael was co-founder of the AIS special interest group on process automation and management (SIGPAM) and served on the Steering Committee of the International Conference on Business Process Management from 2010 to 2019.

Michael holds a PhD (Dr. rer. pol.) and an MS in Information Systems from the University of Muenster, Germany.

Experience

Since 2009 Associate Professor, School of Business, Stevens Institute of Technology
2013-2020 Associate Dean of Graduate Academics, School of Business, Stevens Institute of Technology
2018-2020 Faculty Trustee, Stevens Institute of Technology
2002-2009 Assistant Professor, School of Business, Stevens Institute of Technology
Since 1996 Independent Process & Transformation Consultant, clients include Goldman Sachs, Department of Defense, JP Morgan Chase, Federal Reserve Bank of New York, U.S. Veterans Administration.
1997-2002 Research Assistant, Department of Information Systems, Westfälische Wilhelms-Universität, Münster, Germany
1997-1999 Managing Partner, M2­Webdesign, Münster, Germany
1996-1997 Teaching Assistant, Department of Information Systems, Westfälische Wilhelms-Universität, Münster, Germany
1994-1996 Teaching Assistant, Department of Marketing, Westfälische Wilhelms-Universität, Münster, Germany

Institutional Service
  • School of Business Promotion & Tenure Committee Member
  • Graduate Student Academic Integrity Board Member
  • Graduate Curriculum Committee Member
  • Associate Dean, Graduate Studies Chair
  • Board of Trustees Academic Affairs Committee Member
  • Board of Trustees Finance Committee Member
  • Faculty Trustee - Board of Trustees Member
  • Program Director: Master of Science in Financial Engineering Chair
  • Program Director: Master of Science in Finance Chair
  • Program Director: Master of Science in Information Systems Chair
Professional Service
  • Journal of Database Management Editorial Board Member
  • Business Information Systems Engineering (BISE) Associate Editor
  • Journal of Business Process Integration and Management Editorial Board Member
  • IEEE Task Force on Process Mining Member
  • International Conference on Business Process Management Steering Committee Member
  • Federal Reserve Bank of New York Executive Advisor
Consulting Service

Global Financial Services Company, Geneva, CH (Global Fortune 500)

Global Financial Services Company, New York, NY (Fortune 100)
Asset & Wealth Management Division
Corporate & Investment Bank
Digital Transformation, Standing up of Process Modeling Capability, Decision Modeling, Process Architecture

Federal Reserve Bank of New York, NY
Digital Transformation of the Data and Statistics Function

JMMB, Kingston, Jamaica
Development of Process Management Strategy
Design of Shared Services Operations Center

Goldman Sachs & Co, New York, NY
Strategic guidance for the development and deployment of Business Process Management capabilities
Development of a BPM Center of Excellence
Process and Decision Modeling Training
Process Architecture

U.S. Veterans Administration, Washington DC
Development of a Business Process Modeling & Design Service Center

U.S. Software Vendor, San Francisco, CA
Expert Witness, patent litigation

U.S. Department of Defense, Washington, DC
Office of the Deputy Chief Management Officer
Advisor to CTO and Chief Architect
Development of BPMN 2.0 Primitives for the DoD
Enterprise Chief Process Architect (BTA)
Creation of a core ontology for process models
Development of Process Patterns Library
Specification of DoDAF 2.0

City of Anaheim, CA
Anaheim Public Utility
Documentation and Analysis of Asset Management Processes
Documentation of Citywide Process Maps for municipality with 350,000 residents

Sungard Global Services, Birmingham, AL
Development and Delivery of Training for BPM Business Analysts

Pegasystems, Cambridge, MA
Specification of Roles, Requirements and Methods for a BPM Center of Excellence

Sungard, New York, NY
Assessment of product capabilities, competitive analysis, and recommendations on strategic development directions

U.S. Department of Defense, Washington, DC
National Security Agency
Training seminars on Business Process Management and performed capability assessment for process improvement initiatives.

Canon, Lake Success, NY
Provided input to strategic planning team on future directions of work and work distribution

Carnot AG, Frankfurt
Developed marketing and product development strategy for J2EE workflow product.

Westfälische Provinzial AG, Muenster
Designed Business Activity Monitoring system for core insurance processes. Led requirements engineering and product selection phase of document management project.

Morgan Stanley Dean Witter Online, San Francisco
Reviewed J2EE workflow project for real-time financial application.

Anneliese Zementwerke, Ennigerloh
Documented invoice verification process and performed requirements engineering for the introduction of SAP Business Workflow.

Stadtwerke Düsseldorf
Performed process analysis and selection for workflow automation project.

Deutsche Telekom Immobilien GmbH
Modeled and analyzed 600+ corporate processes in enterprise reengineering project for 12,000 employee organization. Responsible for Service Delivery process area.

Appointments

Patrick Lohmann, Stevens Institute of Technology, Building the Digital Enterprise: Essays on the Organizing Logics of Managers, Business Technology Architects, and Processes (Ph.D., 2018, Chair)

Elham Ramezani Tagliabadi, Eindhoven University of Technology (tu/E), Understanding Non-Compliance (Ph.D., 2017)

Ting-Yi (Danny) Ho, Stevens Institute of Technology, A Data-centric Approach to Designing Control-Enabled Business Processes (Ph.D., 2015, Chair)

Benny de Waal, Utrecht University, The Netherlands, User Participation in BPM Implementation (Ph.D., 2013)

James Cowling, Stevens Institute of Technology (Ph.D., defense pending)

Robert Pitsko, Stevens Institute of Technology (Ph.D, 2013)

Filip Caron, KU Leuven, Belgium, Business Process Analytics for Risk Management and Auditing (Ph.D., 2013)

Alizea Shamsaei, University of Ottawa, Canada, Indicator-based Policy Compliance of Business Processes (Ph.D., 2012)

Artur Henryk Siurdyban, Aalborg University, Denmark: Conjoint Management of Business Processes and Information Technologies – An empirical investigation. (Ph.D., 2011)

Larry Earnest, Stevens Institute of Technology: Systems Engineering Process Tailoring Patterns (Ph.D., 2011)

Max Budde, University of Muenster, Germany: Goal Conflicts in Business Process Design: Identification and Mitigation. (M.Sc, 2011)

Nils Labusch, University of Muenster, Germany: Guidelines for the Development of Process Architectures using BPMN. (M.Sc. 2010)

Christian Bernardt, Technical University of Dresden, Germany: Design of a Knowledge Sharing and Collaboration Platform for Researchers (M.Sc. 2010).

Soheil Amjadi, University of Saarbruecken, Germany: A Recommender System for Business Process Monitoring (M.Sc., 2009).

Sergio Lopez, Stevens Institute of Technology International, Santo Domingo, Dominican Republic: Software as a Service as an alternative to Outsourcing for Small and Midsize Companies in the Dominican Republic (M.Sc., 2009).

Federico Alcantara, Stevens Institute of Technology International, Santo Domingo, Dominican Republic: Capabilities Analysis of a Small Software Development Company (M.Sc., 2009)

Bonnie Netschert, Stevens Institute of Technology: Information Security Readiness and Compliance in the Healthcare Industry (Ph.D., 2008)

Herman Dolezal, Stevens Institute of Technology: Managerial Decision-making about IT Investments (Ph.D., 2008)

Dina Neiger, Monash University: Value-focused Process Engineering with Event-driven Process Chains (Ph.D.)

Wayne Huang, Stevens Institute of Technology: Business Process Rules Management: Challenges and Solutions (Ph.D.)

Winfried Appl: Task Allocation in Distributed Networks

Sebastian Beneloucif: Enterprise Reporting & Corporate Dashboards

Christian Drees: Evolution of the Web Services Standards Ecosystem

Charlotte Junkers: Conceptual Modeling of Operational Risk in Business Processes

Kai Kittel: Integrating Business Rules and Business Processes - A Procedure Model

Todd Maloney: Process Reengineering

Mala Mathur: Case Study: ERP Implementation at UNDP - A focus on Procurement

Manuel Mayer: Distributed Task Allocation with Peer-to-Peer Technology

Achim Plueckebaum: Process and Structure of Post-Merger IT Integration Projects - A Case Study of a Merger in the Pharmaceutical Industry

Anthony Santora: Critical Success Factors for the Design of E-Business Processes

Daniel Wiewel: Management of Process Improvement Projects

Björn Blum – Implementation of a workflow-based Activity-based Costing system

Tobias Rieke –Workflow Management and the Balanced Scorecard

Henning Plöger – Process-oriented Data Warehouse Structures

Sven Grosse-Kreul – Reference-model based Process Integration for Joint Ventures – A Case Study from an Industrial Venture

Tobias Rieke – Change Management for Workflow Applications (BSc)

Niklas Essing – Workflow Management for Financial Institutions – An Empirical Study (BSc) 

Frank Schmeing – Evaluation of Workflow Systems for Back-End Integration

Axel Winkelmann – Development of Office Portals for Virtual Companies – Requirements and Business Models

Alexander Dreiling – Workflow-based Process Controlling – Integration of Workflow Audit Trail Data into Executive Information Systems

André Vedder – Multi-Channel-Management: Design of Modern Distribution Facilities for Financial Service Providers. A Study based on the On-Line Lenders Business

Christian Reinermann – Development of a Conformance Testing Facility for Workflow Interoperability: Design of an Interoperability Testing Framework (BSc)

Leif Jakob – Development of a Conformance Testing Facility for Workflow Interoperability: Design and Implementation of the Transport Layer (BSc)

Florian Klein – Development of a Conformance Testing Facility for Workflow Interoperability: Design and Implementation of a Process Logic Layer (BSc)

Simon Schwingel – Development of a Conformance Testing Facility for Workflow Interoperability: Design and Implementation of an Web-based Conformance Portal (BSc)

Felix Wortmann – Development of an Interoperability Adapter for Wf-XML: Design and Implementation of an Abstraction Layer for SAP R/3 (BSc)

Khaled Sawalha: Evaluation of German and American Approaches to Organizational Modeling – From Taylorism to Process Organizations

Heiko Weidenmüller – Integration of Workflow Management and PPC Systems using SAP R/3 as an example

Toomas Lukk – Using XML for the Exchange of Multi-Perspective Business Data (English, Bachelor’s Degree, University of Tartu, Estonia)

Ute Vorderwülbecke: Design and Implementation of a Groupware-based Knowledge-Management-System for an  Insurance Company using Lotus Domino R5

Alexandru Tarano: Design and Implementation of a User-Independent Access Control Mechanism for an ERP-based Production Process Software

Dominik Heuler: Integration of Workflow Management and Groupware Systems – A Study based on Microsoft Exchange

Holger Schmeken: The Development of an Architecture for Object-oriented Workflow Management Systems using the IBM San Francisco Framework

Michael Timmermann: Integration of Workflow Management and Groupware Systems – A Study based on Lotus Notes

Alex Markowski: Design of a Data Warehouse for the Strategic Enterprise Management  – From Information-Demand Analysis towards a Requirements Specification

Volker Auhagen: Architecture of Distributed Workflow Management Systems – State-of-the-Art and Future Perspectives

Christina Reichel: State-of-the-Art and Classification of Data Mining and Knowledge Discovery Systems

Innovation and Entrepreneurship

Advisor, Technogenesis Summer Scholar program

Honors and Awards

2018 Stevens Institute of Technology, President's Award for "Through Collaboration, Impact"

2010 Stevens Institute of Technology, Provost's Award for Excellence in Online Teaching

2008 Stevens Institute of Technology, Harvey N. Davis Distinguished Teaching Assistant Professor

2008 Stevens Institute of Technology, Howe School of Technology Management, Outstanding Teaching Award (Graduate School).

2006 Stevens Institute of Technology Publication Award

2005 Best Paper Award at the 16th Australasian Conference on Information Systems (ACIS 2005) (witch Michael Rosemann, QUT Brisbane) for the paper "Integrating Risks in Business Process Models".

2004 Stevens Institute of Technology Faculty Research Award.

2003 Best Paper Award at the Information System Education Conference (with Yvonne L. Antonucci) for paper "Creating a Collaborative B2B Environment in the Classroom: Evaluation of Methods Utilized in an International Simulation over a 4-Year Period".

2002 Dissertation Award of the University of Muenster for PhD Thesis: "Workflow-based Process Controlling - Foundation, Design and Application of workflow-driven Process Information Systems" (Best dissertation in Economics, Business Administration and Information Systems) (€ 10,000, shared with Dr. Jan vom Brocke)

1996 SAVE Awards (Siemens-Nixdorf): 3rd Prize for Master’s Thesis “The Evaluation of Workflow Management Systems using Meta-Models and Control-Flow Elements”

Professional Societies
  • AIS – Association of Information Systems Member
  • AOM – Academy of Management Member
  • WfMC – Workflow Management Coalition Fellow
Grants, Contracts, and Funds

2020 AACSB & PwC Grant ($500,000) for work on "Management Curriculum for the Digital Era" (Co-PI with G. Prastacos)
2012 Accenture LLP contract ($15,000) for work on "Value-driven BPM Governance" (joint project with Queensland University of Technology, Australia)
2011 NYC Metropolitan Transportation Authority (MTA) contract ($20,000) for work on "Improving the Maturity of Asset Management Processes"
2010 U.S. Department of Defense (Principal Investigator) SERC RT 24 grant ($723,000) for work on "Integrating Architecture, Modeling & Simulation, and Design for Software-intensive Systems" with Drew Hamilton (Auburn University) and Russell Peak (Georgia Tech) (funded through the Systems Engineering Research Center).
2005 Australian Research Council Discovery Grant (as Partner Investigator) (AUD 282,000) for work on "Next Generation Reference Process Models" with Michael Rosemann, Arthur ter Hofstede, Marlon Dumas (QUT Brisbane) and Wil M. P. van der Aalst (TU Eindhoven).
2005 Australian Research Council Linkage Grant (AUD 280,303 incl. industry contribution) for work on "Modeling in the Large" with Prof. Michael Rosemann , Wasana Sedera (Queensland University of Technology), Prof. Peter Green (University of Queensland), Prof. Graeme Shanks (Monash University), and Dr. Wasim Sadiq (SAP Australia Pty Ltd.)
2004 US Army TACOM/ARDEC ($90,000) for work on "Dynamic Task Allocation Strategies for Mobile Performers" (funded through the Center for Wireless Network Security).2004 Stevens Institute of Technology Seed Grant ($12,247) for work on "Organizational Impact of BPMS" and "Modeling in the Large"
2004 US Army TACOM-ARDEC ($156,716) for work on "Location-based work allocation in emergency situations" (funded through the Center for Wireless Network Security).
2003 SAP Corporate Research Grant ($159,736) for work on "Advanced Monitoring and Controlling Services for Workflow Environments (AMoCoS)" with Prof. Jeffrey V. Nickerson.
2003 Center for Technology Management Research Seed Grant ($10,000) for preliminary work and proposal preparation on "Mobile Resource Allocation in Workflow Applications"
2001 SAP University Alliance Curriculum Development Grant: 2nd Prize ($50,000) with Prof. Yvonne L. Antonucci and Prof. Mary E. Shoemaker, Widener University, Chester (PA), for the development of an international curriculum on “SAP-Based E-Business Curriculum (SAP-eBC), Connecting the Student to the World by Bridging Departments, Universities, and Industry: Development of a Generic Business-to-Business Curriculum with ERP Software”
2000 SAP University Alliance Curriculum Development Grant: 1st Prize($100,000) with Prof. Yvonne L. Antonucci, Widener University, Chester (PA), for the development of an international curriculum with the title “Teaching cross-organizational business processes using SAP R/3 in an international collaboration”

Selected Publications
Arbeitsbericht
  1. zur Muehlen, M.; Becker, J\"org; Grob, H. L.; Klein, S.; Kuchen, H.; M\"uller-Funk, Ulrich; Vossen, G. (1999). Integrationsperspektiven Des Workflowmanagements (AB65 ed., pp. 94-106). M\"unster, Germany: Westf\"alische Wilhelms-Universit\"at M\"unster.
Book
  1. zur Muehlen, M.; Su, J. (2011). Business Process Management Workshops: BPM 2010 International Workshops and Education Track, Hoboken, NJ, USA, September 13-15, 2010, Revised Selected Papers. Springer.
  2. zur Muehlen, M.; J\"org Becker; Grob, H. L.; Klein, S.; Kuchen, H.; Ulrich M\"uller-Funk; Vossen, G. (2004). Workflow-Based Process Controlling. Foundation, Design, and Implementation of Workflow-Driven Process Information Systems. (vol. 6). Berlin: Logos.
  3. Becker, J\"org; zur Muehlen, M.; Rosemann, M. (1999). Proceedings of the 1999 Workflow Management Conference. M\"unster: University of Muenster.
Book Chapter
  1. zur Muehlen, M.; Recker, J. (2013). How Much Language Is Enough? Theoretical and Practical Use of the Business Process Modeling Notation. Seminal Contributions to Information Systems Engineering (pp. 429--443). Springer.
  2. zur Muehlen, M.; Recker, J. (2013). We Still Don't Know How Much BPMN Is Enough, But We Are Getting Closer. Seminal Contributions to Information Systems Engineering (pp. 445--451). Springer.
  3. Mendling, J.; zur Muehlen, M.; Pierce, A.; Dumas, M.; van der Aalst, Wil M. P.; ter Hofstede, Arthur H. M. (2005). Standards for Workflow Definition and Execution. Process-Aware Information Systems. Bridging People and Software Through Process Technology (pp. 281-316). Hoboken, NJ: John Wiley \& Sons, Inc..
  4. zur Muehlen, M.; Hansmann, H.; Becker, J\"org; Kugeler, M.; Rosemann, M. (2002). Workflowmanagement. Prozessmanagement (3rd completely revised edition ed., pp. 373-409). Berlin et al.: Springer Verlag.
  5. Becker, J\"org; zur Muehlen, M.; Gille, M.; Fischer, L. (2002). Workflow Application Architectures: Classification and Characteristics of Workflow-Based Information Systems. Workflow Handbook 2002 (pp. 39-50). Lighthouse Point (FL): Future Strategies.
  6. zur Muehlen, M.; Becker, J\"org; Kugeler, M.; Rosemann, M. (2001). Workflow Und Prozessmodellierung Bei Einem Energieversorgungsunternehmen. Prozessmanagement (3. completely revised edition ed., pp. 517-538). Berlin et al.: Springer Verlag.
  7. zur Muehlen, M.; Fischer, L. (2000). Workflow-Based Process Controlling - Or: What You Can Measure You Can Control. Workflow Handbook 2001 (pp. 61-77). Lighthouse Point (Fl): Future Strategies.
  8. zur Muehlen, M.; Allen, R.; Fischer, L. (2000). Stand-Alone vs. Embedded Workflow - Putting Paradigms in Perspective. Excellence in Practice Volume IV: Innovation \& Excellence in Workflow and Knowledge Management (pp. 49-58). Lighthouse Point (FL): Future Strategies.
  9. zur Muehlen, M.; Becker, J\"org; Kugeler, M.; Rosemann, M. (1999). Beyond Reengineering. Prozessmanagement (2nd edition ed., pp. 285-327). Berlin et al.: Springer Verlag.
  10. zur Muehlen, M.; Rosemann, M.; Jablonski, S.; Boehm, M.; Schulze, W. (1997). Diagrammsprachliche Methoden. Workflow-Management: Entwicklung von Anwendungen Und Systemen - Facetten Einer Neuen Technologie (pp. 162-170). Heidelberg: d.punkt Verlag.
Conference Proceeding
  1. Lohmann, P.; zur Muehlen, M. (2019). Regulatory Instability, Business Process Management Technology, and BPM Skill Configurations. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (vol. 11675 LNCS, pp. 419-435). Berlin: Springer.
  2. Nickerson, J.; Zhang, S.; zur Muehlen, M. (2018). Designing Work. Workshop on Power Struggles in the Digital Economy at CSCW.
  3. Roeglinger, M.; Seyfried, J.; Stelzl, S.; zur Muehlen, M. (2018). Cognitive computing: What’s in for business process management? An exploration of use case ideas. Lecture Notes in Business Information Processing (vol. 308, pp. 419-428).
  4. Roeglinger, M.; Seyfried, J.; Stelzl, S.; zur Muehlen, M.; Teniente, E.; Weidlich, M. (2018). Cognitive Computing: What's in for Business Process Management? An Exploration of Use Case Ideas. Business Process Management Workshops (pp. 419-428). Springer International Publishing.
  5. Lohmann, P.; zur Muehlen, M. (2016). Business Process Management Skills and Roles: An Investigation of the Demand and Supply Side of BPM Professionals. International Conference on Business Process Management (pp. 317--332). Springer.
  6. Lohmann, P.; zur Muehlen, M.; Motahari-Nezhad, H. R.; Recker, J.; Weidlich, M. (2015). Business Process Management Skills and Roles: An Investigation of the Demand and Supply Side of BPM Professionals. Business Process Management (pp. 317-332). Springer International Publishing.
  7. Van Der Aalst, W.; Adriansyah, A.; De Medeiros, Ana Karla Alves; Arcieri, F.; Baier, T.; Blickle, T.; Bose, J. C.; Van Den Brand, P.; Brandtjen, R.; Buijs, J. (2011). Process Mining Manifesto. International Conference on Business Process Management (pp. 169--194). Springer.
  8. zur Muehlen, M.; Ho, D. T.; Sprague, R. (2008). Service Process Innovation: A Case Study of BPMN in Practice.. Proceedings of the 41st Hawai'i International Conference on System Sciences. Waikoloa, HI: IEEE.
  9. Blake, M. B.; Sliva, A. L.; zur Muehlen, M.; Nickerson, J.; Sprague, R. (2007). Binding Now or Binding Later: The Performance of UDDI Registries. Proceedings of the 40th Hawaii International Conference on System Sciences (HICSS-40). Waikoloa, HI: IEEE.
  10. Reijers, H.; Jansen-Vullers, M.; zur Muehlen, M.; Appl, W.; Alonso, G.; Dadam, P.; Rosemann, M. (2007). Workflow Management Systems + Swarm Intelligence = Dynamic Task Assignment for Emergency Management Applications. Proceedings of the 5th International Conference on Business Process Management (BPM 2007) (pp. 125-140). Brisbane, Australia: Springer.
  11. zur Muehlen, M.; Indulska, M.; Kamp, G. (2007). Business Process and Business Rule Modeling Languages for Compliance Management: A Representational Analysis. 26th International Conference on Conceptual Modeling (ER 2007) - Poster Session. Auckland, New Zealand.
  12. zur Muehlen, M.; Recker, J.; Indulska, M.; Taveter, K.; Gasevic, D. (2007). Sometimes Less Is More: Are Process Modeling Languages Overly Complex?. 3rd International Workshop on Vocabularies, Ontologies, and Rules for the Enterprise (VORTE 2007). Annapolis, MD.
  13. zur Muehlen, M.; Indulska, M.; Kamp, G.; Taveter, K.; Gasevic, D. (2007). Business Process and Business Rule Modeling: A Representational Analysis. 3rd International Workshop on Vocabularies, Ontologies, and Rules for the Enterprise (VORTE 2007). Annapolis, MD.
  14. Neiger, D.; Churilov, L.; zur Muehlen, M.; Rosemann, M. (2006). Integrating Risks in Business Process Models with Value Focused Process Engineering. Proceedings of the 14th European Conference on Information Systems (ECIS 2006). Gothenburg, Sweden: AIS.
  15. Raduescu, C.; Tan, H.; Jayaganesh, M.; Bandara, W.; zur Muehlen, M.; Lippe, S. (2006). A Framework of Issues in Large Process Modeling Projects. Proceedings of the 14th European Conference on Information Systems (ECIS 2006). Gothenburg, Sweden.
  16. zur Muehlen, M.; Rosemann, M. (2005). Integrating Risks in Business Process Models. 2005 Australasian Conference on Information Systems (ACIS 2005). Sydney, Australia.
  17. zur Muehlen, M.; Ho, D. T.; Bussler, C.; Haller, A. (2005). Risk Management in the BPM Lifecycle. Business Process Management Workshops: BPM 2005 International Workshops, BPI, BPD, ENEI, BPRM, WSCOBPM, BPS, Revised Selected Papers (vol. 3812, pp. 454-466). Berlin: Springer.
  18. Bin Lai, M.; zur Muehlen, M.; Akoka, J.; Comyn-Wattiau, I.; Favier, M. (2004). Information Requirements of Process Stakeholders: A Framework to Evaluate Process Monitoring and Controlling Applications. ICIS Workshop on Process Management. Washington, DC: AIS.
  19. zur Muehlen, M.; Rosemann, M.; Grundspenkis, J.; Kirikova, M. (2004). Multi-Paradigm Process Management. Proceedings of CAiSE'04 Workshops - 5th Workshop on Business Process Modeling, Development and Support (BPMDS 2004) (vol. 2, pp. 169-175). Riga, Latvia: Riga Technical University.
  20. Nickerson, J.; zur Muehlen, M.; King, J. L.; Lyytinen, K. (2003). Defending the Spirit of the Web: Conflicts in the Internet Standards Process. Workshop on Standard Making: A Critical Research Frontier for Information Systems (pp. 327-343). Seattle, WA.
  21. Antonucci, Y. L.; Greenberg, P. S.; zur Muehlen, M.; Greenberg, R. (2003). Establishing Trust in a Business-to-Business Collaboration: Results from an International Simulation. Proceedings of the IRMA 2003 Conference (pp. 922-924). Philadelphia, PA: Information Resources Management Association.
  22. zur Muehlen, M.; Gavish, B. (2001). Process-Driven Management Information Systems - Combining Data Warehouses and Workflow Technology. Proceedings of the 4th International Conference on Electronic Commerce Research (ICECR-4) (pp. 550-566). Dallas, TX: Southern Methodist University.
  23. Antonucci, Y. L.; zur Muehlen, M.; Strong, D.; Straub, D.; DeGross, J. I. (2001). Deployment of Business to Business Scenarios in ERP Education: Evaluation and Experiences from an International Collaboration.. Seventh Americas Conference on Information Systems (pp. 998-1004). Boston, MA: AIS.
  24. zur Muehlen, M.; Goul, M.; Gray, P.; Chung, H. M. (2000). A Framework for XML-Based Workflow Interoperability - The AFRICA Project. Sixth Americas Conference on Information Systems (AMCIS 2000). Long Beach, CA: AIS.
  25. zur Muehlen, M.; Klein, F.; Bichler, M.; Bussler, C.; Hoffner, Y.; Ludwig, H. (2000). AFRICA: Workflow Interoperability Based on XML-Messages. CAiSE 2000 International Workshop on Infrastructures for Dynamic Business-to-Business Service Outsourcing. Stockholm, Sweden.
  26. zur Muehlen, M.; Rosemann, M.; Sprague, R. (2000). Workflow-Based Process Monitoring and Controlling - Technical and Organizational Issues. Proceedings of the 33rd Hawaii International Conference on System Sciences (HICSS 2000). Wailea, HI: IEEE.
  27. Antonucci, Y. L.; zur Muehlen, M.; Varden, S. (2000). Distance Learning - Extending the Classroom Walls with ERP Software. Information System Education Conference (ISECON 2000). Philadelphia, PA.
  28. Becker, J\"org; zur Muehlen, M.; Jarke, M.; Oberweis, A. (1999). Application Granularity within Workflow Management Systems. 11th Conference on Advanced Information Systems Engineering (CAiSE 99) (pp. 411-416). Heidelberg: Springer Verlag.
  29. zur Muehlen, M.; Sprague, R. (1999). Evaluation of Workflow Management Systems Using Meta Models. 32nd Hawaii International Conference on Systems Sciences (HICSS 1999). Wailea, HI: IEEE.
  30. Becker, J\"org; v. Uthmann, C.; zur Muehlen, M.; Rosemann, M.; Sprague, R. (1999). Identifying the Workflow Potential of Business Processes. 32nd Hawaii International Conference on System Sciences (HICSS 1999). Wailea, HI: IEEE.
  31. zur Muehlen, M.; Becker, J\"org; zur Muehlen, M.; Rosemann, M. (1999). Resource Modeling in Workflow Applications. 1999 Workflow Management Conference (pp. 137-153). Muenster, Germany: Westf\"alische Wilhelms-Universit\"at M\"unster.
  32. zur Muehlen, M.; Becker, J\"org; Cummins, F. (1999). Workflow Management and Object-Orientation - A Matter of Perspectives or Why Perspectives Matter. 2nd OOPSLA Workshop on the Design and Application of Object-Oriented Workflow Management Systems. Denver, CO.
  33. zur Muehlen, M. (1999). Stand-Alone vs. ERP-Based Workflow Management - Lessons from the Field. Giga Business Process and Workflow Management Conference. Brussels, Belgium: Giga Information Group.
  34. zur Muehlen, M.; Becker, J\"org; Bading, L.; Pettkoff, B.; Scheer, A.; Wendt, S. (1999). WPDL - State-of-the-Art and Development Perspectives of a Meta-Language. KnowTech Forum '99. Potsdam, Germany.
Journal Article
  1. Kratzer, S.; Lohmann, P.; Roeglinger, M.; Rupprecht, L.; zur Muehlen, M. (2019). The role of the chief process officer in organizations. Business Process Management Journal (4 ed., vol. 25, pp. 688-706).
  2. Lohmann, P.; zur Muehlen, M. (2015). Exploring the Implications of Top Management Team Characteristics on Business Process Innovativeness.
  3. Eymann, T.; Kundisch, D.; Recker, J.; Bernstein, A.; Gebauer, J.; G\"unther, Oliver; Ketter, W.; Zur M\"uhlen, Michael; Riemer, K. (2014). Should I Stay or Should I Go. Wirtschaftsinformatik (2 ed., vol. 56, pp. 131--144).
  4. Sadiq, S.; zur Muehlen, M.; Indulska, M. (2012). Governance, Risk and Compliance: Applications in Information Systems. Information Systems Frontiers (2 ed., vol. 14, pp. 123--124).
  5. zur Muehlen, M. (2012). Interview with Phil Gilbert on ``Business Process Management and Data Integration''. Business \& Information Systems Engineering (5 ed., vol. 4, pp. 293--295).
  6. zur Muehlen, M.; Indulska, M. (2010). Modeling Languages for Business Processes and Business Rules: A Representational Analysis. Information systems (4 ed., vol. 35, pp. 379--390).
  7. Nickerson, J.; zur Muehlen, M. (2006). The Ecology of Standards Processes: Lessons from Internet Standardization. MIS Quarterly (Special Issue ed., vol. 30, pp. 467-488).
  8. McGregor, C.; Schiefer, J.; zur Muehlen, M. (2006). A Shareable Web Service Based Intelligent Decision Support System for On-Demand Business Process Management. International Journal of Business Process Integration and Management (3 ed., vol. 1, pp. 156 - 174).
  9. zur Muehlen, M.; Nickerson, J.; Swenson, K. D. (2005). Developing Web Services Choreography Standards - The Case of REST vs. SOAP. Decision Support Systems (1 ed., vol. 40, pp. 9-29).
  10. zur Muehlen, M. (2004). Organizational Management in Workflow Applications - Issues and Perspectives. Information Technology and Management (3 ed., vol. 5, pp. 271-291).
  11. Antonucci, Y. L.; zur Muehlen, M. (2003). Creating a Collaborative B2B Environment in the Classroom: Evaluation of Methods Utilized in an International Simulation over a 4-Year Period. Information Systems Education Journal (20 ed., vol. 1).
  12. zur Muehlen, M.; v. Uthmann, C. (2000). Ein Framework Zur Ermittlung Des Workflow-Potenzials von Prozessen. Handbuch der Modernen Datenverarbeitung (2 (Heft 213) ed., vol. 37, pp. 67-79).
  13. zur Muehlen, M. (1999). Monitoring Und Controlling von Verteilten Gesch\"aftsprozessen. Forschungsjournal der Westf\"alischen Wilhelms-Universitaet M\"unster (2 ed., vol. 6, pp. 50-54).
  14. Becker, J\"org; zur Muehlen, M. (1999). Rocks, Stones and Sand \textendash Zur Granularit\"at von Komponenten in Workflowmanagementsystemen. Information Management \& Consulting (2 ed., vol. 17, pp. 57-67).
  15. Rosemann, M.; zur Muehlen, M. (1998). Modellierung Der Aufbauorganisation in Workflow-Management-Systemen: Kritische Bestandsaufnahme Und Gestaltungsvorschlaege. EMISA Forum. Mitteilungen der GI Fachgruppe "Entwicklungsmethoden f\"ur Informationssysteme und deren Anwendungen" (1 ed., vol. 4, pp. 78-84).
Ph.D. Thesis
  1. zur Muehlen, M. (1996). Der L\"osungsbeitrag von Metamodellen Und Kontrollflu\ssprimitiven Beim Vergleich von Workflowmanagementsystemen. M\"unster: Universit\"at M\"unster, Institut f\"ur Wirtschaftsinformatik.
Technical Report
  1. zur Muehlen, M. (2012). Integration of M\&S (Modeling and Simulation), Software Design and DoDAF (Department of Defense Architecture Framework (RT 24) (RT24 ed.). Hoboken, NJ: Systems Engineering Research Center.
  2. zur Muehlen, M.; Becker, J\"org; Grob, H. L.; Klein, S.; Kuchen, H.; M\"uller-Funk, Ulrich; Vossen, G. (1999). Integrationsperspektiven Des Workflowmanagements (AB65 ed., pp. 94-106). M\"unster, Germany: Westf\"alische Wilhelms-Universit\"at M\"unster.
Courses

MGT 808 - Fundamentals of Consulting
MIS 714 - Service Innovation
MIS 712 - Advanced Business Process Management
MIS 201 - Fundamentals of Information Systems
BT 416 - Business Process Management